The types of after-sales service provided by Robin Tech include all services that After the sale of a product by the company it is given to the buyer are iclude :
Education
Proper training in the use of a commodity, product and service sold is The first step is in the after sales serviceTeaching by Rabin Tech is done online, over the phone or using the manuals available on the site downloads section
technical support
Technical support is a form of assistance for the correct use of technology-related products Such as software and applications and troubleshooting the Rabin Tech provides many of these services online and 24 hours a day also Software updates include this type of support
Technical services This type of services is for item that needs repair or replacement Replacement, replacement of parts and repair of goods are various types of after-sales service Which is executed depending on the type of goods and the contract concluded between Robin Tech and the buyer
Measuring customer satisfaction
after passing certain stages of sales of services and products Rabin tech groups will be contacted to evaluate customer satisfaction To resolve the issue if any This is in addition to customer-centric principles To a large extent, it is important for the customer to continue to use the product